Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
As a professional property management company, we understand the importance of adhering to fair housing laws and regulations. While making your property available to Section 8 is not mandatory, we can help you navigate the requirements and provide guidance if you choose to participate in the Section 8 program. -
Are you licensed?
Yes, we are a licensed property management company. Our team of experts is knowledgeable and experienced in managing properties, ensuring that you receive professional and reliable service. -
Can I reach you after hours?
Absolutely! We understand that property management needs can arise at any time. Our dedicated team is available to assist you after hours for any emergencies or urgent matters that may arise. -
Can you put the money directly into my account?
Yes, we offer convenient direct deposit services for our clients. We can securely and efficiently deposit rental income directly into your designated account, ensuring a seamless financial transaction process. -
Do I get to see the lease or sign it?
As the property owner, you can review and approve the lease agreement. We provide you with a copy of the lease and give you the opportunity to sign it before it is presented to the tenant. -
Do you sell real estate too?
While our primary focus is property management, we can connect you with trusted real estate professionals if you are interested in buying or selling properties. We have established relationships with reputable agents who can assist you with your real estate needs. -
How and when do I get my checks?
We provide detailed financial reporting to keep you informed about your rental income. You can expect to receive your rental income checks or direct deposits on a regular basis, typically monthly. Our transparent accounting practices ensure that you have clear visibility into your financial statements and cash flow. -
How is rent collection handled?
We handle rent collection on your behalf. Our experienced team diligently collects rent from tenants, ensuring consistent and timely payment. We employ various methods to facilitate rent collection, including online payment options, making the process convenient and efficient for you and the tenants. -
How long of a lease do you sign?
The lease length can vary depending on the specific property and the preferences of both the owner and the tenant. Typically, we sign leases for one year, but we can discuss and accommodate different lease terms based on your requirements and local regulations. -
How much security deposit do you charge the tenant?
We adhere to local laws and regulations when it comes to security deposits. We try not to exceed one month’s rent, but factor in that the security deposit amount is typically determined based on factors such as the rental amount and local regulations. We ensure that the security deposit collected complies with applicable laws and is held in accordance with legal requirements. -
How soon can you start managing my property?
We understand the importance of prompt and efficient property management. Once all necessary agreements and documentation are in place, we can manage your property quickly. Our goal is to minimize downtime and ensure a smooth transition, allowing you to start benefiting from our professional management services as soon as possible. -
What type of properties do you manage?
We have expertise in managing many properties, including single-family homes, multi-unit buildings, condominiums, townhouses, and more. Whether you own residential or commercial properties, we have the knowledge and resources to manage your investments effectively. -
What type of reports do I get and how often?
Transparency and communication are paramount to our property management services. We provide comprehensive financial reports with detailed information about rental income, expenses, and maintenance activities. These reports are typically provided monthly or as agreed upon, allowing you to stay informed and make informed decisions about your property. -
Who holds the tenant security deposit?
As a professional property management company, we hold onto all security deposits and adhere to legal requirements regarding handling security deposits. All security deposits are held in a trust account, separate from our operating funds. This ensures compliance with local regulations and protects both the tenant and the property owner.